We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us here : https://ingenext.ca/pages/contact-1
If a refund is initiated, we'll send you a prepaid shipping document. The cost of return shipping will be deducted from your refund.
Please note :
- Items sent back without our prepaid shipping document may incur additional costs (customs) these costs will be deducted from your refund.
- Items sent back to us without first requesting a return will not be accepted.